AUTHENTIC AND AUTHORITATIVE SPEAKER
The Hospitality industry knows it’s all about service, but few speakers can deliver specialised, realistic, approachable knowledge that team members can pick up and run with. In 2018 Michelle was appointed the Australian Representative for Professional Speakers Australia of the Global Speakers Federation.
As a Certified Speaking Professional and business owner since 1994 providing services to the Hospitality Industry, Michelle combines extensive experience and specialised knowledge with an absolute commitment to igniting the potential in each and every individual so they can achieve outstanding results. Audiences in Australia and Overseas – from across the Registered Club (Gaming and Casino) industry, hospitality and professional services sectors – walk away from her presentations feeling inspired, educated and equipped to deliver outstanding service experiences.
Employing a team of 60+, working with multi-million dollar clients and coaching / mentoring the leaders of tomorrow, Michelle believes in seeing and igniting the potential in everyone. With over two decades of measuring and analysing clients and their competitors, her presentations are content rich with real case studies delivered with passion and authenticity.
For maximum impact Michelle believes in writing a bespoke presentation for you is critical. Taking the time to understand your objectives allows her to connect with the audience by presenting a Keynote or Breakout session that is relevant.
Booking Michelle to speak can kick-start organisational change, immediately improve morale and shared vision, inspire a room of experienced service industry team members and leaders to approach common issues with a whole new perspective.
Call me now on +61 2 9799 7799 to discuss how booking me as a Speaker or MC will add value to your event.