Ep 60: Did you know that Acknowledgement is one of the top 6 customer expectations?

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Ep59: Do your customers needs change when the weather does?

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Ep 58: Why is signage and phone messages so important for your brand?

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Ep57: Why Should you care about the last impression?

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EP:56 Do You Keep your Team in the Dark?

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Ep55: How to listen to your customers and team

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