The Personal Touch Matters More Than Ever

Over the past few years, I’ve noticed a growing shift in the way we approach training, largely driven by the “Zoom fatigue” many of us experienced during COVID. As we all tried to adapt to virtual meetings and online learning, something crucial was missing - the personal connection that comes from being in the same room together.

Don’t get me wrong, online training has its perks. Flexibility, accessibility, and the ability to connect with people from anywhere in the world have made it an invaluable tool. But lately, I’ve been hearing from more and more clients who are craving the face-to-face interactions we used to take for granted.

There’s something about the energy in a room when people are learning together. You can read body language, see those lightbulb moments, and adjust the training to meet the needs of the group in real-time. This immediate feedback is hard to replicate online.

Plus, when your team comes together in person, it’s not just about the training. It’s about building relationships, sharing experiences, and creating a sense of community. These connections often don’t develop in a virtual setting, where the focus is on getting through the material as quickly as possible.

Another advantage of onsite training is the ability to tailor the content specifically to your organisation’s needs. When we’re all in the same space, we can dive deep into your unique organisational culture and the specific challenges faced by your team, making the training more relevant and impactful.

Online training can also be challenging for those of us juggling multiple responsibilities or dealing with home office interruptions. Onsite training provides a dedicated learning environment where your team can fully engage without the temptation to multitask.

Recognising this shift in preference, I’ve updated all our offerings to meet the growing demand for onsite training. Our Middle Management Movement program is now delivered onsite across four sessions of four hours each, providing a comprehensive and immersive experience. Additionally, all our Customer Service Excellence & Engagement workshops are conducted onsite, ensuring your team receives hands-on training tailored to your specific needs.

If this resonates with you and you’re looking to bring your team together for some impactful training, I’d love to catch up for a half-strength latte and have a chat.