The feedback on the content and delivery from our members was very good. I took away some effective key points which I will be presenting to my team. Definitely a very thought provoking presentation.
Shaun - President The Greater Narellan Chamber of Commerce & Pereira Realty Group
Your flexibility on and off stage as well as prior to the event just made the day so much easier for us as event organisers..... It's not easy to connect with and keep interested 150 high school students, but you did by weaving your personal stories and humour throughout the day.
Renee – Community Development Officer Crime Prevention, Bankstown City Council
We liked how you were very much yourself and genuine and to us the content of what you said seemed very genuine, experienced and from the heart
We have a variety of customers ranging from Gen Z to pre 1945 generations.
We now want to review our processes to make sure we are communicating and delivering our service in the correct ways for all our customer age demographics
Thank you for opening our minds with your presentation.
Linda, Camden Mowing
Michelle has a passion for customer service and a gift for growing people. She has a broad vision and an eye for detail ...... She is accessible, efficient and people just love her and working with her.
Scott - HR Manager Revesby Workers Club
Michelle's willingness and ability to customise reports so they are really specific to our service delivery standards make her services truly outstanding ... Timely reports enable us to action feedback from those visits giving praise and flagging what could be improved.
Annette – HR Manager Mounties Group
An incredibly fickle and judgemental industry, hospitality audiences can be hard to win over but Michelle’s very distinctive approach of identifying through personal experience as a business owner, her fantastic manner of story telling to give relevant examples and very humanistic approach to presenting was well received.
TASTE / Restaurant Association