OOPS BUSINESS INSIGHT REPORTS
Elevate your business with real time data. Unlock the power of Customer Experience and Operational Excellence.
For over 25 years, our proprietary OOPS Insight Report software has been the leading tool for businesses seeking real-time, actionable feedback on four key aspects of their operations.
MARKETING
Measure effectiveness and engagement of your promotions and branding.
COMPLIANCE
Ensure your business meets all necessary regulations and operational standards.
SERVICE
Gain insights into customer interactions and staff performance.
IMAGE
Maintain a consistent and inviting brand experience across all touch points.
Michael Titow
CEO Singleton Diggers & Club Dorsman
Thank you, Michelle, and the OOPS team for this incredible recognition. It's a testament to the hard work, passion, and resilience of our amazing Club Dorsman team. Operating as a community club in a rural region has its challenges, but this award reinforces the value of dedication and teamwork. We're energised and excited for even more moments to celebrate.
HOW IT WORKS
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Real-Time Data Collection – Our team of industry experts discreetly evaluates your business based on pre-set criteria.
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In-Depth Analysis – We compile extensive reports, complete with trends, benchmarking, and performance breakdowns.
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Actionable Insights – Receive a detailed breakdown of strengths, opportunities, and strategies for continuous improvement.
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Continuous Monitoring – Track your progress and refine strategies with ongoing assessments.
Who We Work With
Our clients include hospitality venues, Registered Clubs, restaurants, hotels, and multi-location businesses looking to optimise their customer experience and operational efficiency. With over two decades of data, we provide unmatched benchmarking tools to help you stay ahead of the competition.
Due to our clients diversification we also work with Day Spas, Beauty Salons, Retail, Allied Health Professionals, Health Clubs, Travel and Accommodation industry.
Why Choose OOPS Business Insight Report?
🔹 25+ Years of Industry Leadership – Trusted by businesses across hospitality and beyond.
🔹 Data-Driven Decision Making – Benchmark performance against industry trends spanning two decades.
🔹 Comprehensive Mystery Shopping & Audits – Assess all facets of the customer journey.
🔹 Customised Reporting – Tailored insights that align with your business objectives.
🔹 Proven Results – Clients have used our insights to increase customer satisfaction, improve compliance scores, and drive revenue growth.
🔹 Dedicated Team – Our team of OOPS Snoops are highly trained, clear understanding of what our clients are seeking. Take their role seriously.
GET STARTED TODAY
Discover how the OOPS Insight Report can transform your business. Contact us to schedule a consultation and start leveraging data-driven insights for a better customer experience.
LET'S START CREATING YOUR REPORT