Testimonials
Kim Siegmann
Vice President - Cairns Business Women’s Club
“Michelle's deep understanding of leadership, customer service excellence, and positive organisational culture shone through as she shared her wealth of knowledge. Her passion for empowering others and creating thriving work environments left us all feeling energised and ready to take on new challenges. Her presentation was rich in content, deeply authentic, and filled with practical strategies that we could immediately apply.”
Julia Spicer OAM
Engage & Create Consulting - Tropical Innovation Festival, 2024
“What a delight it was to be in the audience listening to Michelle. Her experience and insight, matched with her openness and enthusiasm meant that I took away so much of what she said! Great presenter, and fabulous content!”
Janelle Yarwood
Project Manager - Cairns Chamber of Commerce
“Michelle is a captivating speaker. She understands how to engage an audience and sure knows her stuff. Our seminar with her in Cairns was both entertaining and informative. From connection to completion, it was an absolute pleasure working with such a professional.”
BUILDING BRIDGES BETWEEN GENERATIONS IN THE WORKPLACE
The Art of Talking Turkey
Just as a turkey uses a distinctive "beep" to communicate effectively within a flock, communication within your multigenerational team needs to be clear, straightforward, and meaningful to create unforgettable guest experiences. This keynote presentation offers practical insights and real-life examples for transforming the way you connect, engage, and lead a multigenerational team to effectively meet the unique expectations of employees from each generation.
BEYOND TODAY'S MARKET
Future-Proofing Your Business Through Diverse Customer Connections
In today's hyper-connected world, every touchpoint in your business is an opportunity to build trust, loyalty, and advocacy. This keynote presentation delves deep into the intricacies of the customer journey; gathering customer "intelligence", identifying and addressing friction points, the importance of a robust marketing strategy, and the effective measurement and evaluation of success.
EMPOWERING WOMEN IN BUSINESS
Redefining Success in the Workplace
As a successful business founder and owner with three decades of experience, Michelle shares her insights through the "Handbag of Life" metaphor. Her infectious energy and relatable anecdotes, drawn from her roles as a daughter, mother, grandmother, and entrepreneur, will leave you feeling inspired and empowered to take charge of your future. This keynote presentation dives into your inner thoughts, prompting a reflection on your beliefs and the potential that lies within you.
