Have just read The VIP Principle and the first thing that came to mind was WOW. An informative collection of ideas, suggestions and advice to improve on what you already have or strive to have and make it better.
Wayne - Government Department
Your flexibility on and off stage as well as prior to the event just made the day so much easier for us as event organisers..... It's not easy to connect with and keep interested 150 high school students, but you did by weaving your personal stories and humour throughout the day.
Renee – Community Development Officer Crime Prevention, Bankstown City Council
I would like to take this opportunity in thanking you for your time in assisting us in developing our managerial skills over the last few weeks. Your coaching provided an outlook of different methods that we can utilise not only to better ourselves as Individuals but also to get the best from those who work for us.
Victor, Gaming Manager, Casino & Club Industry
Michelle has a passion for customer service and a gift for growing people. She has a broad vision and an eye for detail ...... She is accessible, efficient and people just love her and working with her.
Scott - HR Manager Revesby Workers Club
Michelle's willingness and ability to customise reports so they are really specific to our service delivery standards make her services truly outstanding ... Timely reports enable us to action feedback from those visits giving praise and flagging what could be improved.
Annette – HR Manager Mounties Group
An incredibly fickle and judgemental industry, hospitality audiences can be hard to win over but Michelle’s very distinctive approach of identifying through personal experience as a business owner, her fantastic manner of story telling to give relevant examples and very humanistic approach to presenting was well received.
TASTE / Restaurant Association