You can become a mystery shopper for OOPS by clicking the "Apply Now" button above and submitting your online application form.

Once received, our Admin Team will be in touch to clarify further details and initiate the Trial Report process. 

All our mystery shopping reports are completed online via our proprietary software program, OARS. Each month, mystery shopping visits are posted on the Visit Schedule within OARS and you will receive an email notification advising that the assignments are live.

Once you have nominated your preferred visits, our Admin Team will review the applications from all our "Snoops" and will assign each visit. You will then receive an email and SMS to advise that visits have been allocated. 

If you are happy to travel, you can apply to do any mystery shopping assignment, even while you are on holidays as long as you have access to the internet, can access your OARS dashboard, and can submit your report online and on time. Our reports also attract an additional petrol allowance between $15 - $100 depending on the location of the venue.

The quantity of assignments you will be offered will vary depending on where you live, the distance you are willing to travel, the quality of your work, your reliability and commitment to deadlines. It could vary from 1 - 4 assignments per month, sometimes more or less.

The majority of our visits will take 2 - 3 hours to obtain the required information on the premises. We also offer smaller scale reports that require 1.5 - 2 hours onsite to complete. However, you also need to consider the time taken to read the instructions before completing the assignment and the time to submit your results online after you do the assignment. In total this may add another 30 - 60 minutes or more to an assignment.

The report fee varies depending on the requirements of an assignment. You will be advised of the report fees for each client upon commencement. Generally, payment will be between $50 and $100 per shop. The pay rate is determined by the complexity of the assignment, length of time taken to complete the shop and the evaluation. In addition, you will also receive a Bar, Gaming and Petrol allowance, as well as reimbursement (up to a nominated amount) for your Food and Membership purchases.

Yes, you will be required to purchase food and beverages, and sign up for membership throughout the course of your visit. You will also be required to use the gaming facilities at most of our venues. These purchases/expenses will be paid as a reimbursement or allowance following the completion of your monthly reports. Upon commencement, you will receive a full Schedule of Payments outlining the various allowances (Bar, Gaming & Petrol) and the maximum amount you will be reimbursed for specific purchases (Bistro, Coffee Shop & Membership). These sums are paid in addition to your report fee.

As a mystery shopper, you will work for OOPS as an independent contractor. This means that you are not an employee of OOPS, and will not be paid holiday pay, sick leave, superannuation, workers compensation, or other employee entitlements. The report fee per assignment, plus any relevant allowances or reimbursements, is the full payment that you will receive. You are expected to cover any other costs associated with you completing the mystery shopping assignments.

When you sign up to become a mystery shopper you will need to send your bank details to our Admin Team at [email protected]. This is so we can pay you for the mystery shopping assignments you have completed. Payment is made via EFT into your bank account on the 14th of each month.

You obligation is to send an invoice via email for the assignments undertaken during the month with attached receipts.

As an Australian mystery shopper, you will also need to provide us with either an ABN (Australian Business Number).

As you are a mystery shopping contractor and not an employee, an annual Statement of Earnings or Group Certificate is NOT provided at the end of the financial year. As a contractor, it is your responsibility to keep records of all work you carry out for OOPS. This includes all fees and allowances/reimbursements that we pay you. You will have access to a full Schedule of Payments on commencement. We also recommend you keep your own records of the work you have undertaken with us, for example in a spreadsheet program like Excel.

Please consult the Tax Office or an accountant for information regarding allowable deductions and how long you need to keep these records.

Payment for successfully completed reports will be made directly into your nominated bank account on the 14th of the month following your assignment. For example, if you complete a visit any time in January, you can expect payment on the 14th of February. 

Please ensure you forward your bank details to our Admin Team as soon as possible following the completion of a successful trial. We cannot pay you until your bank details (and your ABN) are received and updated in our payment platform.

Payments are made on received invoices from you.

In the current climate it can be difficult to navigate through the scams versus real mystery shopping companies offering opportunities to earn money.

To ensure you are dealing with a legitimate business that has real work opportunities, we suggest the following:

1. Ensure the business has an ABN. You can search online for an ABN here. Our ABN number is ABN 62 097 258 823.

2. Check to see if the business is part of a professional body. OOPS is a proud member of the MSPA. All members of this association follow a Code of Ethics and work within guidelines that have helped raise the level of professionalism across the Mystery Shopping Industry.

3. Check out the mystery shopping company’s website and social media pages such as Facebook, Instagram and LinkedIn. Our Founder and CEO, Michelle Pascoe, started this business since 1994 and has worked with hundreds of clients throughout the Registered Club, broader hospitality, and other industries.